Services

RED Group works with medical device teams at moments when HF decisions actually matter.

Some teams call early, to make sure HF is integrated correctly from the start. Others call mid-stream, when work exists but isn’t coming together. Many call late, when questions from regulators or internal reviews expose gaps that need to be addressed carefully and decisively.

Typical situations include:

Clarifying the Human Factors path forward

When teams are unsure what needs to happen next, or when multiple options are being evaluated. RED Group helps assess the current state, identify real risks, and recommend a clear, defensible HF path forward.

Making the Human Factors work hold together as a whole

When HF activities exist but don’t align with risk management, design controls, or regulatory expectations. This work focuses on integration, traceability, and strengthening the overall HF rationale so the work holds up under review.

Supporting usability evaluations that matter

When formative or summative usability evaluations are needed and must be planned, executed, and documented in a way that supports confident conclusions. RED Group remains engaged and accountable, scaling execution support as needed while maintaining continuity.

Addressing Human Factors challenges late in development

When HF issues surface during submission, audit, or remediation. This includes responding to questions, correcting gaps, and stabilizing programs under review.

Building products correctly from the beginning, with Human Factors integrated early

When teams want to avoid late-stage surprises by integrating HF thoughtfully into development from the outset.

There is no fixed service menu. The work is shaped by the product, the program, and what will best support safe, effective, and defensible use.